State Farm® Insurance Agent Briana Dos Santos

"Very friendly and professional, everything was exactly as stated, so nice to do business like this."

"If you want an agent who ignores your emails and disappears when you need help, then Brianna is the one. After I was hit by a drunk driver while parked out of state, State Farm charged me high premiums yet gave me minimal support. When my brand-new, limited-edition car’s windshield was damaged, I emailed her multiple times. She ignored me, and State Farm refused to replace the glass with the original part, meaning my car will now lose value. I pay for premium coverage — what kind of business refuses to do its job while the customer takes the loss? This makes zero sense. It feels like fraud. I dare her to respond to this review since my emails are being ignored, and I will be filing a formal complaint with the state."

"If you want an agent who disappears when your car is damaged and seems unsure about your coverage—even though it’s her job—then Brianna is the one. I was hit by a drunk driver while parked out of state, and State Farm’s response was beyond disappointing. Despite charging high premiums, their support was minimal, communication was inconsistent, and I was left fighting for basic answers during a stressful time. For a company that claims to be a “good neighbor,” they were nowhere to be found when it truly mattered. I will not be using State Farm again."

"Briana was very thorough with my auto and renters insurance and the money I’m saving is much appreciated."

"Thank you Briana for guiding through all my insurance questions...and for being fair and affordable...great service!"

"Briana reached out to me and was very helpful and knowledgeable. It’s such a change to deal with a local office and talk to a real informed person who knows what she’s talking about and spends the time to explain everything. Persistence pays off. Thanks Briana!"

"This sounds like a commercial but seriously I’m paying less than half of what I paid with Progressive for BETTER coverage! Leah was very thorough and helpful and communication was super fast."

"Very easy process. Thank you"

"Excellent service, 1A"

"I was Looking For cheaper auto and homeowner insurance I was very pleased with the quote that they gave me. They helped me out a lot. I am very satisfied thank you so much very happy customer five star for me all the way."

"I was sold on signing with State Farm after conversions with Leah that were friendly, informed of my prior car insurance needs . She was ready with a plan for us and heard my requests. She deserves a 🌟"

"Great service!"

"Was a pleasant agent to work with very helpful getting me the insurance plan I needed. Thank you!"

"Great experience, very professional Explained all the details with the exact information needed to have State Farm As the right insurance agency for me."

"She went out if her way to call and explain my car and renters insurance."

"Great service and great customer service from our representative."

"Excellent service & the best rates for car & home."

"Briana and Leah have always extremely helpful and prompt on any matters. Absolutely the best team to use for any insurance needs"

"Best insurance agent ever. I was so worried looking for a commercial auto insurance quote, spending hours over the phone and out of blue I question myself. Did I call Briana? Get in touch with her and she explained everything to me. I'm really satisfied with her service. Don't spend your time the way I did, call her and I pretty sure she'll help you with your needs."

"Very responsive and respectful. Helped me out in just a few minutes with no hassles. I would definitely recommend taking advantage of their spectacular service."

"Great correspondence, empathetic, helpful, much better than progressive!"

"Briana Dos Santos Statefarm is wonderful! Whenever I call they always answer immediately and are always very helpful, friendly, and competitively priced."

"Fast assistance and low rates!"

"Always nice and helpful"

"Good service. Knowledgeable agent."