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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Grady

October 26, 2025

5  out of  5
rating by Kim Grady
"Briana made switching to State Farm so easy.. Very professional and friendly and the savings was an added bonus. Highly recommend this agency !!"
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Carlos Romero

October 25, 2025

5  out of  5
rating by Carlos Romero
"Good service and faster"
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brian rokita

October 19, 2025

5  out of  5
rating by brian rokita
"Briana was great didn't waste my time had all the info I needed a pleasant experience all around...how it should be done."
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Vinicius Bertolini

October 18, 2025

5  out of  5
rating by Vinicius Bertolini
"Working with Brinna Dos Santos at State Farm was honestly one of the best experiences I’ve had when it comes to insurance. She helped me bundle my car and home insurance, and also took care of small liability and workers’ comp coverage for my business. From start to finish, Brinna was fast, responsive, and incredibly easy to talk to. She took the time to explain everything clearly, made sure I was getting the right coverage, and handled all the details quickly and efficiently. It’s rare to find someone who really listens and makes the process feel this smooth. I left the experience feeling confident and well taken care of. Thank you!"
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Edison Cowing

October 12, 2025

5  out of  5
rating by Edison Cowing
"Briana has been my insurance agent for about 2 years. She has always been on top of things, and her rates are great. Highly recommended!!!"
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Pedro cordeiro de Macedo

October 2, 2025

5  out of  5
rating by Pedro cordeiro de Macedo
"Briana é espetacular seu atendimento e resposta são rápido e muito atenciosa cheguei até ela por uma indicação de um amigo e é melhor que me disseram Parabéns Briana e tudo de melhor pra você!!"
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Jessica Skeldon

September 15, 2025

5  out of  5
rating by Jessica Skeldon
"Briana is wonderful to work with and her team is amazing! They are all very professional and knowledgeable. I highly recommend her office for all your needs!"
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Larry Graham

September 14, 2025

5  out of  5
rating by Larry Graham
"Very knowledgeable and answered all of my questions."
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Michael Mackie

September 8, 2025

5  out of  5
rating by Michael Mackie
"Very friendly and professional, everything was exactly as stated, so nice to do business like this."
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Diana Estrella

August 28, 2025

1  out of  5
rating by Diana Estrella
"If you want an agent who ignores your emails and disappears when you need help, then Brianna is the one. After I was hit by a drunk driver while parked out of state, State Farm charged me high premiums yet gave me minimal support. When my brand-new, limited-edition car’s windshield was damaged, I emailed her multiple times. She ignored me, and State Farm refused to replace the glass with the original part, meaning my car will now lose value. I pay for premium coverage — what kind of business refuses to do its job while the customer takes the loss? This makes zero sense. It feels like fraud. I dare her to respond to this review since my emails are being ignored, and I will be filing a formal complaint with the state."
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D

August 28, 2025

1  out of  5
rating by D
"If you want an agent who disappears when your car is damaged and seems unsure about your coverage—even though it’s her job—then Brianna is the one. I was hit by a drunk driver while parked out of state, and State Farm’s response was beyond disappointing. Despite charging high premiums, their support was minimal, communication was inconsistent, and I was left fighting for basic answers during a stressful time. For a company that claims to be a “good neighbor,” they were nowhere to be found when it truly mattered. I will not be using State Farm again."
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Peggy Favreau

August 14, 2025

5  out of  5
rating by Peggy Favreau
"Briana was very thorough with my auto and renters insurance and the money I’m saving is much appreciated."
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Tammy Hawkes

August 13, 2025

5  out of  5
rating by Tammy Hawkes
"Thank you Briana for guiding through all my insurance questions...and for being fair and affordable...great service!"
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Paula Crepeau

July 27, 2025

5  out of  5
rating by Paula Crepeau
"Briana reached out to me and was very helpful and knowledgeable. It’s such a change to deal with a local office and talk to a real informed person who knows what she’s talking about and spends the time to explain everything. Persistence pays off. Thanks Briana!"
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Kevin Fleury

July 12, 2025

5  out of  5
rating by Kevin Fleury
"This sounds like a commercial but seriously I’m paying less than half of what I paid with Progressive for BETTER coverage! Leah was very thorough and helpful and communication was super fast."
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Cindy Cotter

July 7, 2025

5  out of  5
rating by Cindy Cotter
"Very easy process. Thank you"
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Ezequiel Almonte

June 9, 2025

5  out of  5
rating by Ezequiel Almonte
"Excellent service, 1A"
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debra velazquez

June 2, 2025

5  out of  5
rating by debra velazquez
"I was Looking For cheaper auto and homeowner insurance I was very pleased with the quote that they gave me. They helped me out a lot. I am very satisfied thank you so much very happy customer five star for me all the way."
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Margo Laperle

May 31, 2025

5  out of  5
rating by Margo Laperle
"I was sold on signing with State Farm after conversions with Leah that were friendly, informed of my prior car insurance needs . She was ready with a plan for us and heard my requests. She deserves a 🌟"
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Lori Green

May 14, 2025

5  out of  5
rating by Lori Green
"Great service!"
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Margaret Lowe

May 13, 2025

5  out of  5
rating by Margaret Lowe
"Was a pleasant agent to work with very helpful getting me the insurance plan I needed. Thank you!"
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Tony Ortiz

May 11, 2025

5  out of  5
rating by Tony Ortiz
"Great experience, very professional Explained all the details with the exact information needed to have State Farm As the right insurance agency for me."
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janice glasgow

May 10, 2025

5  out of  5
rating by janice glasgow
"She went out if her way to call and explain my car and renters insurance."
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Robert Accolla

May 8, 2025

5  out of  5
rating by Robert Accolla
"Great service and great customer service from our representative."
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Laurie Perry

May 5, 2025

5  out of  5
rating by Laurie Perry
"Excellent service & the best rates for car & home."